Any time you visit Family Health Manager, our servers automatically track and collect information from your web browser. This information includes (1) your IP address, (2) browser type, (3) referring/exit pages, (4) operating system type and version, (5) a date/time stamp, (6) estimated geographic location, and (7) other information associated with the interaction of your browser and Family Health Manager (collectively "Traffic Data"). This information is stored in temporary log files ("Log Files") that reside on our web servers for no more than one week. After one week, our Log Files are removed and archived. We use archived Log Files to help us analyze trends, administer Family Health Manager, prevent fraud, prevent and respond to other security concerns, track visitor movement in aggregate, and gather broad demographic information. The Log Files will be shared with the provider whose website you use to access Family Health Manager.
If you have accessed the Family Health Manager through your provider's website, your provider may access, use or share your Personal Information for purposes of providing medical care and treatment to you or for its health care operations. Your provider is responsible for obtaining consent from you that it may require to access, use or share your Personal Information for these purposes. Refer to your provider's notice of privacy practices for more information regarding your provider's handling of your Personal Information.
We grant software licenses to providers, which enable these providers to provide you access to Family Health Manager through the provider's website. All providers have entered into a license and services agreement (the "Client Agreement") with us. Only providers who have agreed to the terms of the Client Agreement (each a "Provider") can facilitate your access to Family Health Manager through the provider's website. The provider website you used to access Family Health Manager has developed customized Family Health Manager content to facilitate your experience on Family Health Manager.
Family Health Manager features profiles that aid in the process of matching you with particular providers or services based on your needs and preferences, including but not limited to: (1) providers, (2) locations, (3) brands and (4) events. Family Health Manager also features articles and series pages. The information contained within these profiles and pages (such as photographs, logos, other multimedia, descriptive text, credentials, accessibility information, basic demographics and contact information), although stored on our servers and displayed on Family Health Manager, is uploaded to Family Health Manager, and owned and managed by Providers. Providers are solely responsible for this information as more fully set forth in the Client Agreement. We reserve the right to remove any profile information from Family Health Manager at any time.
In the future, Family Health Manager may offer interactive tools to help visitors contact and schedule appointments with Providers. During the appointment scheduling process, once implemented, we will collect and store Personal Information from visitors and use this information for the following purposes: (1) registering the visitor as a user of Family Health Manager, and (2) registering the visitor for an appointment with the requested Provider. Information collected in both categories will be stored and secured on our web servers. Information collected in "(1)" will be required to uniquely identify the user for all appointments scheduled on Family Health Manager and includes a first name, last name, date of birth, email address (user ID) and password. Information collected in "(2)" (all other information not defined in "(1)" will vary among services and appointments. This information will be uniquely configured by the Provider. All information that may be collected during the appointment scheduling and registration process will be shared with Providers with the exception of your password.
We may use your contact data to send you information via email about us, Family Health Manager or our other products or services; to contact you when necessary, including to make recommendations; and to provide reminders from Family Health Manager. You may wish to add firstname.lastname@example.org and email@example.com to your list of accepted senders in your email account to prevent the blocking of messages from Family Health Manager. To protect your personal privacy, you may only access detailed information about your account by visiting Family Health Manager and logging in securely.
The Family Health Manager does not direct content to persons under the age of 18, nor do we permit registration of or collect personal information about persons younger than 18.
You may choose not to provide us with any Personal Information. In such an event, you can still access and use much of Family Health Manager; however, you will not be able to access and use those portions of Family Health Manager that require your Personal Information.
Any information that you may reveal in a customer review posting or other online discussion (i.e., messages boards or forums) is intentionally open to the public and is not private. What you have written may be seen and/or collected by third parties and may be used by others in ways we are unable to control or predict.
By using Family Health Manager, you agree to allow us to anonymously use the information from you and your experiences to aid our research into health and wellness matchmaking. We may publish this information publicly to share our successes in matching users with health and wellness resources. No Personal Information will be shared or made available in any published research.
The security of your Personal Information is important to us. We have extensive security measures in place to protect the loss, misuse and alteration of the information stored in our databases. When you enter sensitive information on Family Health Manager (including information in connection with Credit Card Transactions), we encrypt that information using secure sockets layer technology (SSL). Certain Personal Information stored on our databases is encrypted adding an extra layer of security. We have also employed proprietary security measures for uniquely identifying users and user sessions. We will exercise reasonable care in providing secure transmission of information between your computer and our servers, but given that no information transmitted over the Internet can be guaranteed 100% secure, we cannot ensure or warrant the security of any information transmitted to us over the Internet and accept no liability for any unintentional disclosure.
We are not responsible for the privacy practices or the content of other websites that may be linked to and from Family Health Manager.
2925 Chicago Avenue
Mail Route 10103
Minneapolis, MN 55407
This privacy statement was last revised on December 13, 2013.